The fastest money earned is money saved! For example, from Dobierok

When consulting with customers, we often discuss credit cards.
What percentage of total orders are genuine COD orders.
How do e-shops collect cash on delivery and how often, to what account, in what currency…
Interested in this because this topic is a well and a space for saving.

  • Some last mile carriers, I often call them the “standard ones”, can only send cash on delivery to eshops if they have a bank account in the country concerned.
  • Others charge an extra fee for international payments (from €5 to €20 per payment)
  • Others can send them 1x-2x a week, some every day.

Here we can advise you on which Last Mile carrier to choose from our portfolio to meet your expectations, not only in terms of COD, but also in terms of the type of parcels and the method of transport. But the most important question comes at the end.

In what currency do you accept cash on delivery from e.g. PL, CZ, HU, RO?

This is where everyone who has an e-shop should take heed.
Accepting credits from these countries or in a currency other than the local one is very likely to be a big loss for you.
Exchange rate.
So if you are collecting cash on delivery by having the courier company change it to €, double check the exchange rate at which they are doing so and compare it with the exchange rate of, for example, multi-currency banks.
There you can accept payments in different currencies and convert them to € at an often times better rate.
Saved!

What if I accept cash on delivery in local currency?

But there is room for savings here too!
Our customers receive two invoices for transport.
First Mile and Last Mile (re-invoicing – canceled prices).
For the latter, you have the option to choose whether you want to pay in € or in local currency.
If you choose the more attractive option, you will have less money left at the end of the day to exchange and therefore – Saved a second time!
Do you have it set up this way too?
Or do you have it even better?